Cookies Policy
At EXCURSION TAXI ALLIANCE we are committed to protecting your Personal Data and to providing clear and transparent disclosures about the types of information we collect and how we use it. When you visit our website at www.taxis-uk.com, cookies may be used to collect information that distinguishes you from other users of our website.
This Cookie Policy describes the purposes for which we and our partners use cookies and similar technologies and how you can manage your preferences regarding cookies.
Who We Are And How To Contact Us
We are EXCURSION TAXI ALLIANCE LTD, 160 London Road, Barking, Greater London, IG11 8BB, United Kingdom, and in the case of your direct use of our website or our services, we act as the data controller in accordance with the UK`s Privacy and Electronic Communications Regulations (“PECR”) and Data Protection Act (“DPA”). As well as the EU`s Privacy and Electronic Communications Directive (“PECD”) and the General Data Protection Act (“GDPR”).
If you have any questions about Cookies or about data protection in general, you can reach us at PPTC@taxis-uk.com.
What Is Cookie?
A cookie is a text file or software element that records information about your device’s navigation on the Internet. It is controlled by your browser and sometimes contains a unique number or a random number.
When we mention “cookies”, these may be cookies or other similar technologies based on access to the device (computer, tablet, smartphone) used by you when you visit our websites. Third parties, such as our partners or service providers, may use cookies and similar technologies in connection with our Services.
A cookie allows us or our partners, as creators of cookies, to recognize your device during the period of its validity when it accesses digital content that contains cookies from the same creator.
Some of the information from cookies does not allow your direct or indirect identification, nor does it constitute Personal Information. Other information may allow your identification and as such is subject to our Privacy Policy. If you would like more information regarding how we use, store, and protect your Personal Information and your rights, we recommend that you read our Privacy Policy.
Why Does EXCURSION TAXI ALLIANCE Use Cookies?
We are always looking for new ways to improve our website and provide better content and experiences to you. Consequently, we and our partners use different types of cookies (as described below). In the case of some cookie categories, your consent is required and obtained through our Cookie Pop-Up before the cookie is placed on your device or read. In any case, you always have control over cookies and can refuse, allow, or delete cookies.
How Can I Manage Cookies?
Managing cookies can typically be done through your web browser settings. Here’s a general guide on how to manage cookies in popular web browsers:
Browser Control
Most browsers allow you to control cookies through the cookie settings, which can be customized for giving your consent to the use of cookies. In addition, most browsers will enable you to review and delete cookies. To do so, please refer to the documentation provided by your browser manufacturer by following the for you relevant link Google Chrome, Mozilla Firefox, Flash cookies, Microsoft Internet Explorer and Edge, Opera, and Safari.
PopUp Consent Tool
We offer a cookie preference pop-up when you first visit our website. This pop-up is a consent tool and allows you to specify your preference about cookies. You can accept or reject them or access this Cookie Policy before giving your consent to cookies or rejecting them. This permits you to make an informed decision about the cookies we use. You are free to accept or reject cookies, but note that after rejecting them, browsing our website might be less user-friendly and the relevant content might be affected.
You may, regardless of your original choice, from time to time withdraw your consent or adjust your settings using the Browser control settings, clearing your cookie folder or changing your preferences in our Pop-Up Consent Tool.
What Types Of Cookies Do We Use?
A cookie can be classified in different ways. According to its lifetime, a cookie is either a:
- Session cookie, which is deleted when you close your browser.
- Persistent cookie, which remains on your device for a predefined period of time, according to the specific cookie’s lifespan.
Given the domain to which they belong, they are either:
- First-party cookies, which are set by the web server of the visited site and have the same domain, in this case, taxis-uk.com.
- Third-party cookies, which are stored by another domain in the domain of the visited page. They are set by a third party, partners contracted by us. These external partners, to the extent that they use cookies, are responsible for the cookies they use. We recommend that you read their Privacy Policies.
Apart from these characteristics, Cookie can be classified in terms of how they work:
- The least privacy-invasive type of cookies is Essential or Necessary cookies. These cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services. They are strictly necessary for your navigation, consequently, they do not require your prior consent. These cookies are NOT managed by our Pop-Up Consent Tool.
- There are also Functional cookies or sometimes called convenience cookies. These cookies allow a website to remember the options a user has made (including user IDs stored, consent given, or languages selected) and other personalization options you have selected when browsing. You are free to accept or reject them, but if they are blocked, there is a possibility that the service choice you previously made will not be saved.
- Further there are also Analysis and performance cookies, which are used to monitor and improve the function and service of a website. Those can track down problems when using a website, facilitate online surveys, record visitor numbers, and provide analytics metrics. You are free to accept or reject them, but if they are blocked, less information will be available to us to improve the performance of its website.
- Lastly, advertising cookies or targeting cookies. They are used to deliver customized advertising to the user. This can be very convenient, but also very annoying. The use of these cookies requires your prior consent.
Does This Policy Change?
We may update our Cookie Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to our Cookie Policy. This Cookie Policy was last updated on Friday, 06 January 2023.
Who Should I Contact For More Information?
If you have any questions or comments about our Cookie Policy or wish to exercise your rights under applicable laws, please contact us at PPTC@taxis-uk.com.
ETA stands for ”Excursion Taxi Alliance”.
It’s a transportation service company that offers various travel options in the United Kingdom
ETA offers a range of transportation services, including taxi rides, airport transfers, seaport transfers, and long-distance journeys.
Also, ETA offers transportation services for day outings, night parties, and weddings.
You can easily book a ride with ETA through our website.
You can also send us an email or WhatsApp message for complex quotations.
Unfortunately no; the mobile app is still under development.
Yes, you can request a fare estimate through our website.
Enter your travel details, and we’ll provide an estimated cost for your journey.
ETA accommodates both immediate bookings and advanced reservations.
For immediate rides, use WhatsApp.
For planned trips, we recommend making reservations in advance.
Yes, you can cancel or modify your booking through our website or by contacting us through email or WhatsApp.
Please check our cancellation policy for any applicable terms.
Yes, ETA is partnered with numerous local operators all over the UK and they are licensed through their local licensing authority. Not only the operators but also all the drivers and their vehicles.
The biggest licensing authority is Transport For London (TFL). Operators, drivers and vehicles undergo extensive training and possess the necessary expertise to ensure safe, professional, and comfortable rides.
We believe in transparent pricing. The fare provided during booking or estimation includes the standard charges. Any additional fees or surcharges will be clearly communicated before confirmation.
Your fare does not include driver wait charges, which will be calculated (if there are any) after pickup.
Your driver will wait for you at the pickup location.
Contact ETA Immediately: Notify ETA as soon as possible about the delay by calling their customer service hotline. Inform them of your revised estimated arrival time.
Wait Charges: Our wait charges for non-airport pickups are £20/hour.
Yes, ETA provides a complimentary waiting time for the first 15 minutes as part of its service.
Beyond this duration, additional waiting time will incur charges at the rate of £20 per hour which is specified in our policies.
The wait charge for the driver is £20 per hour.
Yes, ETA provides a complimentary waiting time for the first 60 minutes from the flight landing time as part of its service for all airport pickups.
Operators and drivers are instructed to monitor the flight and arrive at the airport on time.
Operators and drivers are instructed to monitor the flight and arrive at the airport on time.
There are no driver wait charges for flight delays, driver wait charge will start 60 minutes after the flight landing time.
Drivers often wait at designated pickup areas specified by the airport or in pre-designated zones specifically allocated for passenger pickups. These locations might vary depending on the airport and its regulations.
Generally, drivers will wait at a convenient spot, such as the arrivals terminal or a designated meeting point.
Please contact your driver or the operator specified in the email soon after you land to advise them of your arrival status.
In the event that your driver is running late, we advise you to contact our customer service team immediately.
We understand the importance of punctuality and strive to minimise delays.
Our team will assist in providing updates on the status of your assigned driver and make the necessary arrangements to minimise the inconvenience caused by the delay.
Your satisfaction is our priority, and we appreciate your understanding in such situations.
ETA accepts various payment methods, including credit/debit cards, digital wallets or online payment platforms.
Stripe is our primary payment service provider.