Contractual Terms
This agreement applies as between you, the User of this Website and EXCURSION TAXI ALLIANCE of 160 London Road, Barking, Greater London, IG11 8BB, United Kingdom (hereinafter “EXCURSION TAXI ALLIANCE”, “we”, “our”), the operators(s) of www.taxis-uk.com & www.minicabsuk.com (this “Website”). Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
Intellectual Property
- All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of EXCURSION TAXI ALLIANCE, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.
- You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by EXCURSION TAXI ALLIANCE.
Links To Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of EXCURSION TAXI ALLIANCE or our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of their use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Privacy
For the purposes of applicable data protection legislation, EXCURSION TAXI ALLIANCE will process any personal data you have provided to us in accordance with our Privacy Policy available on the EXCURSION TAXI ALLIANCE website or on request from EXCURSION TAXI ALLIANCE.
- You agree that if you have provided EXCURSION TAXI ALLIANCE with personal data relating to a third party (1) you have in place all necessary appropriate consents and notices to enable the lawful transfer of such personal data to EXCURSION TAXI ALLIANCE and (2) that you have brought to the attention of any such third party the Privacy Policy available on the EXCURSION TAXI ALLIANCE’s website or otherwise provided a copy of it to the third party.
- You agree to indemnify EXCURSION TAXI ALLIANCE in relation to all and any liabilities, penalties, fines, awards or costs arising from your non-compliance with these requirements.
Disclaimers
- EXCURSION TAXI ALLIANCE makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
- No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
Availability Of The Website
- The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of the information, compatibility and satisfactory quality.
- EXCURSION TAXI ALLIANCE accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Limitation Of Liability
- To the maximum extent permitted by law, EXCURSION TAXI ALLIANCE accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
- Nothing in these terms and conditions excludes or restricts EXCURSION TAXI ALLIANCE’s liability for death or personal injury resulting from any negligence or fraud on the part of EXCURSION TAXI ALLIANCE.
- Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
Notices
All notices shall be given to us in writing using the following email address: PPTC@taxis-uk.com. Such notice will be deemed received, on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
Law & Jurisdiction
These terms and conditions and the relationship between you and EXCURSION TAXI ALLIANCE shall be governed by and construed in accordance with the Law of England and Wales and EXCURSION TAXI ALLIANCE and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
ETA stands for ”Excursion Taxi Alliance”.
It’s a transportation service company that offers various travel options in the United Kingdom
ETA offers a range of transportation services, including taxi rides, airport transfers, seaport transfers, and long-distance journeys.
Also, ETA offers transportation services for day outings, night parties, and weddings.
You can easily book a ride with ETA through our website.
You can also send us an email or WhatsApp message for complex quotations.
Unfortunately no; the mobile app is still under development.
Yes, you can request a fare estimate through our website.
Enter your travel details, and we’ll provide an estimated cost for your journey.
ETA accommodates both immediate bookings and advanced reservations.
For immediate rides, use WhatsApp.
For planned trips, we recommend making reservations in advance.
Yes, you can cancel or modify your booking through our website or by contacting us through email or WhatsApp.
Please check our cancellation policy for any applicable terms.
Yes, ETA is partnered with numerous local operators all over the UK and they are licensed through their local licensing authority. Not only the operators but also all the drivers and their vehicles.
The biggest licensing authority is Transport For London (TFL). Operators, drivers and vehicles undergo extensive training and possess the necessary expertise to ensure safe, professional, and comfortable rides.
We believe in transparent pricing. The fare provided during booking or estimation includes the standard charges. Any additional fees or surcharges will be clearly communicated before confirmation.
Your fare does not include driver wait charges, which will be calculated (if there are any) after pickup.
Your driver will wait for you at the pickup location.
Contact ETA Immediately: Notify ETA as soon as possible about the delay by calling their customer service hotline. Inform them of your revised estimated arrival time.
Wait Charges: Our wait charges for non-airport pickups are £20/hour.
Yes, ETA provides a complimentary waiting time for the first 15 minutes as part of its service.
Beyond this duration, additional waiting time will incur charges at the rate of £20 per hour which is specified in our policies.
The wait charge for the driver is £20 per hour.
Yes, ETA provides a complimentary waiting time for the first 60 minutes from the flight landing time as part of its service for all airport pickups.
Operators and drivers are instructed to monitor the flight and arrive at the airport on time.
Operators and drivers are instructed to monitor the flight and arrive at the airport on time.
There are no driver wait charges for flight delays, driver wait charge will start 60 minutes after the flight landing time.
Drivers often wait at designated pickup areas specified by the airport or in pre-designated zones specifically allocated for passenger pickups. These locations might vary depending on the airport and its regulations.
Generally, drivers will wait at a convenient spot, such as the arrivals terminal or a designated meeting point.
Please contact your driver or the operator specified in the email soon after you land to advise them of your arrival status.
In the event that your driver is running late, we advise you to contact our customer service team immediately.
We understand the importance of punctuality and strive to minimise delays.
Our team will assist in providing updates on the status of your assigned driver and make the necessary arrangements to minimise the inconvenience caused by the delay.
Your satisfaction is our priority, and we appreciate your understanding in such situations.
ETA accepts various payment methods, including credit/debit cards, digital wallets or online payment platforms.
Stripe is our primary payment service provider.